The Magic™ support desk operates from 7am to 6pm Monday to Friday. Unlimited product support is included with all Magic™ products.

If you need urgent support, please call us on +27 11 728-5510. For less urgent support or issues that arise after hours, please fill in the response form below and we'll get back to you as soon as possible. If you don't like forms, you can email us on

Telephone support:
Monday to Friday: 07:00 to 18:00
Call +27 11 728-5510

After hours:
Enter your details in the form below and the support team will get back to you as soon as possible.


If you are a Magic™ user, please use the same email address which we have on file (ie, your Magic™ download registration address).
Daytime contact number: 
Please include country and area codes as applicable.
Description of support issue:

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